Choose the plan that matches your traffic.

What's included in the trial?

Your trial gives you access to paid plan features so you can test heatmaps, session replays, funnels, surveys, form analytics, journeys, team access, and permissions before choosing a plan.

What happens when the trial ends?

You can upgrade from your dashboard to a paid plan that fits your website traffic, or continue on the Free Forever plan with 500 sessions per month and limited features.

How do I install UserTrail?

Create your account, add your website, then copy the UserTrail tracking script into your site. Once installed, UserTrail starts collecting behaviour data for the pages you track.

How does UserTrail work?

UserTrail uses a lightweight tracking script to collect privacy-conscious behaviour signals, then turns them into heatmaps, replays, funnels, form analytics, journeys, and surveys in your dashboard.

What are sessions? What happens when I run out?

A session is one visitor recording period on your website. Your session allowance refreshes every month based on your plan. If you use all available sessions, tracking pauses until your next monthly refill.

Are sessions shared between sites?

Yes. Your monthly session allowance is shared across all websites included in your plan.

What is UserTrail's refund policy?

Annual plans include a risk-free 14-day guarantee for first-time annual subscribers. If UserTrail is not the right fit, contact us within 14 days of signing up and we will refund the annual plan in full.